B2B Onboarding

Smarter, faster, and easier ordering – built just for you.

We’ve upgraded your buying experience with a powerful new B2B store, designed to give you full control and make placing orders a breeze. Whether you're a seasoned buyer or just getting started, here’s how to get the most out of it.

🧾 Your Account, All in One Place

  • View your complete order history
  • Track real-time order statuses
  • Instantly download invoices
  • Update saved addresses and account details
  • View reports such as your most purchased products

⚡ Quick Ordering & Reordering

  • Use Quick Order to search by product name, SKU, or barcode
  • Upload a CSV, PDF, barcode scan, or even email to instantly build your cart
  • Duplicate past orders in one click for even faster reordering
  • Checkout using saved shipping addresses and pre-agreed payment terms (e.g. Pay on Account)
  • Get instant shipping costs before completing your order

📋 Shopping Lists & Saved Orders

  • Create and manage shopping lists for your favourite or frequently ordered products
  • Instantly build orders based off your shopping lists
  • Share lists with your team for seamless collaboration

🔐 Built for B2B

  • Access your custom pricing at your agreed terms
  • Choose flexible payment options and shipping methods when checking out
  • Enjoy a secure, self-serve experience that’s always available, 24/7

Activate Your Account

If you already have an account or would like to apply for one, simply click here to get started.

Eldina warrants all products to be free from defects in materials and workmanship, and to meet acceptable standards of quality and durability for their intended purpose. All warranties are provided in accordance with Australian Consumer Law.

From the date of delivery, all of our Parcel, Letter Box and House Number products are covered by a 5-month warranty against manufacturing/structural defects. Our Clothesline range is covered by a 12-month warranty against manufacturing defect. This warranty covers the repair or replacement of affected parts resulting from manufacturing faults.

To make a warranty claim, you must provide:

  • Proof of Purchase
  • The product reference
  • A description of the defect and the affected component
  • Clear images showing the issue

Without this information, Eldina reserves the right to decline the warranty claim or charge for transportation and repair where the issue is not covered by this warranty.

The following are not covered under this warranty:

– Damage resulting from incorrect assembly or failure to follow the provided assembly instructions.

– Damage sustained during transport without the original packaging.

– Burns, cuts, dents, creases, marks, scratches, or other damage caused by pets or improper use.

– Contact with chemical substances (e.g. acids, solvents, dyes, paint, ammonia, lacquers, or other harsh products), or the use of unsuitable cleaning agents for the product’s materials.

– Natural changes in colour or texture due to normal use, or improper maintenance.

– General wear and tear, or ageing consistent with regular use.

– Any indirect or consequential damage or loss.

Eldina is committed to supporting the longevity and quality of your purchase. If you believe you’ve received a faulty product, please get in touch via our Contact Us page with the required details listed above.